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Terms and Conditions

1. User agreement

  1. By using or accessing Om Laptop Repair website you acknowledge that you have read, understood and agreed to be bound by the terms and conditions listed in this website (T&Cs).
  2. We reserve the right to make changes to this agreement from time to time at our sole discretion.

2. Warranty

  1. All goods sold by Om Laptop Repairs comes with warranty according to the guidelines under the Australian Consumer law (ACL).
  2. Customers are entitled to a replacement or refund for a manufacturing defects. You are also entitled to have the goods replaced or repaired if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

3. Prices

  1. All the prices of the product, delivery charges, tax shown on this website are in AUD, are subjected to change without notice, and include 10% GST (Goods and Services Tax).

4. Payment

  1. All the payment must be received in advance before shipping the product.
  2. If your payment is declined by your bank or issuing authority, we cannot guarantee delivery of product.

5. Supply of product

  1. Once the order is confirmed, we will ship the product
  2. We do not allow personal picks.

6. Shipping & Delivery Policy

  1. We ship to all major cities in Australia. Shipping to regional areas may be delayed.
  2. Products are usually shipped within 1 business day after receiving the payment.

7. Returns, Refunds & Exchange

  1. We cannot cancel the order after it has been dispatched from our warehouse.
  2. Refund can only be provided due to manufacturing defect of the product. We cannot exchange or refund due to change of mind.
  3. Customers are required to pay for the return shipping.

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